Beware that “support call” – it could be a ransomware scam
Would your employees give an unknown caller access to your business devices? But what if they got a Teams chat from someone posing as Microsoft support? Here we tell you all about a new ransomware scam
Read MoreSecurity alert: Attacks on business email accounts are surging
Your business relies on emails every day – that’s exactly why scammers target them. Here’s what you need to know.
Read MoreCan’t find what you need in Teams? This makeover will increase your business’s productivity
The latest feature update in Teams is bringing a central notifications hub to keep things more organized. And a whole host of other useful features. We’ll tell you all about it here.
Read MoreWatch Out for Google Searches – “Malvertising” Is on the Rise!
There are many types of malware. One of the most common is called “malvertising.” It crops up everywhere. Including social media sites and websites. You can also see these malicious ads on Google searches. Two things are making malvertising even more dangerous. One is that hackers use AI to make it very believable. The other…
Read MoreCyber Experts Say You Should Use These Best Practices for Event Logging
Today’s businesses are no stranger to the word cybersecurity. They are facing a growing wave of cyberattacks. These come from ransomware to sophisticated phishing schemes. How do you stand ahead of these threats? A strong cybersecurity strategy is essential. One crucial component of this strategy is event logging. It’s one that not every business owner…
Read MoreSecurity alert: Does your business have old logins for ex-staff?
What’s easy to overlook but could leave your business open to cyber attacks? Unused logins. Yep, something as simple as failing to delete an old account could have serious costs for your business…
Read More7 Great Examples of How AI is Helping Small Businesses
Artificial Intelligence is no longer a technology reserved for companies with big budgets. Today, small businesses can access AI tools that help in several ways. Such as streamlining operations, improving customer experiences, and boosting profits. The rise of affordable AI solutions has opened the door for small businesses. They can leverage these powerful technologies without…
Read MoreHow future-ready is your business’s IT?
Your business’s tech might be working well today, but is it ready for tomorrow? A new study has found more than 60% of business leaders aren’t confident about theirs. What about yours?
Read MoreTop Technologies Transforming Customer Service Today
Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a representative. Technology has become a game-changer in this regard. It offers innovative solutions that improve efficiency, personalization, and…
Read MoreNew phishing scam is smarter than ever… here’s how to protect your business
Microsoft is warning business owners that trusted cloud storage services are being hijacked to trick you into handing over your data. Here we tell you what you need to know.
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